Many clients trust our shipping services and you should too. We deliver to multiple countries and states across the globe. Frequently asked questions about shipping are displayed. If you have more questions make sure you contact us.
Your order will be delivered fast and secure. We use the best delivery companies to sent out your packages. Packages are insured and there is little likelihood of any product damages. If at all they are contact us.
Your product will be guaranteed to arrive without being tempered. Secure open once seals are implemented in our packages. This makes it impossible for any breaches in privacy when handling your packages.
Get back to us with the following details
– What currency you want to order……..?
– What amount you need…….?
– In what denomination (notes) you want us to print your order ……..?
– Receivers name ……..?
– Delivery address ……..?
-Contact number ……..?
– Which Payment option you choose from our accepted methods ……..?
When we receive the above details, we shall forward to you the address/details you shall be making payment to. Once payment is done all you just have to do is to get back to us with all payment confirmation details. Once that is confirmed we will proceed immediately with printing which lasts 24hours.
We offer both national and international deliveries of a great variety of currencies. All our deliveries are safe, fast and discreet. All client’s delivery information is deleted after delivery in order to ensure a discrete deal because your security is all that matters to us.
A Tracking number is presented for our clients to monitor the delivery progress of their parcels online.
We guarantee the safety passage of your package, all our packages are customized and diplomatic sealed packages this means that they are custom free. We offer triple vacuum seal and stealth package on all orders so it can’t be scent detected by canine (dogs) or electronic sniffers, We do provide refunds or replace your order if there is a failure in delivering.
All our packages are sent with ‘Track & Trace’ and can, therefore, be tracked online. All paid orders are shipped the next business day. After we process your shipment order, we will send your package to the post office/courier company. Then, a tracking number which can be used to track the delivery status of your package will be sent to the email address that is registered with your Shop Account. Once the tracking number is sent to your email address, you can track your shipment.
Firstly, NO SIGNATURE is required for ANY delivery. Customer Security is very important.
We do ship via TNT, DHL, FedEx, UPS and provide you with a valid tracking number once your order has been packaged and registered for delivery. Delivery will take just 48 hours within USA and CANADA and 3 – 5 days worldwide and package will be delivered right up to your door steps without any issues from customs or government..
See the image above! Don’t email us, YES we ship worldwide.
Delivery charges will be indicated during the ordering process
In Europe: 2 – 5 business days
In the USA:1 day
Rest of the world: 4 – 8 business days.
* All shipping times are approximations and cannot be guaranteed. Note that these may increase during holidays.
With us, you don’t have to worry. Only you will know what your parcel contains. All our packaging is completely discreet and will look like the ones on the picture here below. The outside of the package simply has your address, our (return-) address, and the necessary postage information on it. Of course, we will not use us as the sender’s name.
Your privacy is paramount to us and our discreet packaging guarantees that you are the only one getting excited by the parcel – to others, it will look plain boring. Larger items are sent in sturdy cardboard boxes and are double-wrapped with strong packing tape. Smaller items are sent in strong and padded envelopes. All orders are sent in inconspicuous plain packaging. No-one will be able to guess what the package contains or who the sender is. No logo or lettering mentioning our company will be found on the parcel. The only markings on your parcel are your address label on the front and a postal/parcel service sticker, depending on the service used.
Please do not return any goods without prior authorization. The customer will be responsible for any cost incurred for returning and insuring items unless otherwise agreed upon.
Only when the items have been safely received and inspected, will a refund be made. Original delivery costs and import duties are non-refundable.
4. As stated in our Terms & Conditions, liability is transferred to the customers/recipient once an order leaves our warehouse.
We sometimes have delays in shipping and problems with customs for international orders. If packages are lost, damaged, or intercepted by customs we will resend a new package. We try to satisfy all our clients to the best we can but we also require you to be patient with us in times of delay and problems. We guarantee the safety passage of your package, all our packages are customized and diplomatic sealed packages this means that they are custom free. We offer triple vacuum seal and stealth package on all orders so it can’t be scent detected by canine (dogs) or electronic sniffers, We do provide refunds or replace your order if there is a failure in delivering. We do offer camouflage for our packages, for example, we use games, TV, or any other legal goods cartons to deliver our packages so that buyers receive packages as though receiving a newly ordered Electronic Item.
We want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the product(s) you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.
– Package was intercepted by custom after being insured
– Good/item don’t meet your requirement or satisfaction.
– Package got damage during transportation after being insured.
– Delay in shipment or not delivered after 10days of payment.
-Wrong shipping of the parcel
Although we’d love to know where things went wrong, or how we can improve, make sure your case falls within the refund Category listed above for a full, no-questions-asked, refund within 30 days of your date of purchase. Please include your proof of payment so we can issue a refund as quickly as possible. Also, note that we make every attempt to process the refund as quickly as possible. But Stripe (our payment processor) or your financial institution can take up to 20 days for the refund. You shall be refunded the same way you paid for your goods.
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